Terms of Service

1. Definitions

• “Service” or “Platform” refers to the MyCaterra web and mobile applications, APIs, and related services provided by Caterra AG.
• “Organisation” means the entity that holds a MyCaterra account and under which authorised Users operate.
• “User” means an individual authorised by an Organisation to access and use the Service.
• “Data” includes all information uploaded to, generated by, or processed through the Service, including telemetry, field data, and account information.

2. Service Description

MyCaterra enables organisations to monitor and manage autonomous laser-weeding robots, plan and start field operations, and coordinate team assignments.

The Platform is intended solely for professional agricultural use.

It must not be used for purposes that violate safety regulations, environmental laws, or third-party rights.

3. Account Registration and Responsibilities

Each User must have an individual account associated with an Organisation.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Organisations are responsible for managing user access, roles, and permissions within their accounts.

You must not share accounts or attempt to access data belonging to another Organisation.

Caterra may suspend or terminate access in cases of misuse, unauthorised access, or breach of safety obligations.

4. Availability and Maintenance

Caterra strives to provide continuous availability of MyCaterra but does not guarantee uninterrupted or error-free operation.

Scheduled maintenance, software updates, or network disruptions may temporarily affect availability.

We will make reasonable efforts to inform users in advance of planned downtime.

Unless agreed otherwise in writing, no specific service-level agreement (SLA) applies.

5. Intellectual Property

All software, algorithms, documentation, designs, and system-generated or aggregated data produced by MyCaterra or by Caterra robots (including telemetry, diagnostics, analytical results, and performance statistics) remain the exclusive property of Caterra AG, unless otherwise agreed in writing.

You are granted a non-exclusive, non-transferable, revocable licence to use MyCaterra within your Organisation for its intended purpose.

Except for this limited licence, no ownership or other intellectual property rights are transferred to you.

Reverse engineering, decompiling, modifying, creating derivatives of, or redistributing any part of the Platform is prohibited, except as permitted by applicable law.

6. User-Uploaded Data

Organisations and Users retain ownership of the data they upload to MyCaterra.

By using the Service, you grant Caterra AG a worldwide, royalty-free licence to store, process, and display such data solely for the purpose of operating, maintaining, and improving the Service.

Organisations remain responsible for ensuring that any personal or operational data they input (e.g. email addresses, field data) is collected and shared lawfully.

7. Data Protection and Privacy

Caterra processes personal and operational data in accordance with its Privacy Policy.

By using MyCaterra, you acknowledge that your data will be processed as described therein.

Our Privacy Policy explains:

• what types of data we collect,
• how we use and store that data,
• who we share it with (if applicable),
• and your rights under data protection law.

8. Safety and Operational Use

You must use MyCaterra and all associated hardware (robots, lasers, and related equipment) in accordance with applicable safety standards and regulations.

Users are responsible for verifying field conditions, ensuring operational safety, and maintaining supervision where required.

Caterra AG accepts no liability for damage or injury resulting from improper configuration, use, or maintenance of hardware or software.

9. Compliance and Export Control

You agree to comply with all applicable export control, trade, and safety regulations.

MyCaterra may not be used in jurisdictions or for purposes prohibited by Swiss, EU, or international law.

10. Warranty and Liability

To the extent permitted by applicable law, MyCaterra is provided “as is” and “as available,” without warranties of any kind.

Caterra AG does not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose.

To the maximum extent permitted by law, Caterra AG shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including loss of data, productivity, or profits, arising out of or relating to the use of MyCaterra.

Caterra’s liability is entirely excluded, except in cases of gross negligence or willful misconduct proven by the claimant.

11. Termination

You may stop using MyCaterra at any time.

Caterra may suspend or terminate access with reasonable notice if:

• the Organisation account is inactive or terminated,
• there is a breach of these Terms or applicable law,
• continued access poses a risk to system security, safety, or integrity.

Upon termination, your right to use the Platform ceases immediately.

Data will be retained or deleted in accordance with our Privacy Policy.

12. Changes to These Terms

Caterra may update these Terms to reflect legal, technical, or operational changes.

The current version will always be available at https://my.caterra.org/terms.

Significant changes will be communicated through the Platform or by email.

Continued use of MyCaterra after such changes constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by Swiss law, to the exclusion of conflict-of-law provisions and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Zurich, Switzerland.

14. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy and any written agreements between the Organisation and Caterra, constitute the entire agreement governing your use of MyCaterra.

15. Contact